Packages and batches explained

    The difference between a package and a batch, when to use recurring versus fixed-date schedules, and how capacity is counted.

    6 min read

    Packages are what families choose; batches are what they book

    A package is the offering — "Little Explorers Art Club". A batch is a specific schedule within it — "Tuesdays and Thursdays, 4–5pm, ages 4–6". One package can hold several batches, which is how you offer the same programme at different times, for different age groups, or at different centres without duplicating the whole thing.

    Pricing attaches to the package, capacity to the batch. That split matters: two batches of the same package can fill at different rates and waitlist independently.

    A programme card in the packages list showing its cover image, Active status, date range, weekday, centre and revenue figures
    Each card shows the schedule, the centre and how the programme is performing.

    Recurring or fixed dates

    A recurring batch repeats on chosen weekdays between a start and end date — every Tuesday and Thursday from September to December. A fixed-date batch runs on specific dates you list, which suits camps and one-off workshops.

    This choice affects how families pick dates when booking, and it can't be switched cleanly once bookings exist. Decide before you publish.

    Batch tabs outlined in the wizard
    One programme, several batches.

    How capacity works

    Capacity is counted per session, not per package. Each session in a batch tracks how many participants are booked onto it, and a booking that spans eight Tuesdays takes a place in all eight.

    When a booking is cancelled, the places it held are released back immediately and become available to other families. You don't need to do anything to free them up.

    The centres section of a batch outlined
    Each batch picks its own centre.

    Age ranges

    Batches can specify an age range. This filters what families see and is also what powers suggested activities for centres connected to Illumine — a child is only shown programmes they're actually eligible for.

    The capacity field outlined
    And its own number of places.

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